Contact Centre Team Leader

  • Full Time (Permanent)
  • High Wycombe
  • £25,000 - £26,000 (with £400 - £600 per calendar month bonus) USD / Year
  • Salary: £25,000 - £26,000 (with £400 - £600 per calendar month bonus)

Ref:                                        3738                                      

Job Title:                             Contact Centre Team Leader        

Salary:                                  £25,000 – £26,000 (with £400 – £600 per calendar month bonus)

Location:                             High Wycombe

Hours:                                  8 hour shift pattern between 7.00 – 19.00 (Monday – Friday) 

Do you have experience of leading a team? Have you managed performance against KPIs?  Our client is looking for someone who will be happy in a busy, hands-on role, overseeing a team of 7 or 8 taking incoming calls.  The successful person will have previous supervisory experience in a customer service environment.

You will be involved in the day-to-day supervision of the team, you will lead by example and have a calm, assertive manner about you.  You will be involved with staff recruitment and training, developing your team to reach their full potential.

This is a growing, dynamic team and they are looking for someone with a desire to improve processes and progress their career.

Please only apply if you match all of the above criteria.

S4 is acting as an agency for this role.

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Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.

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